Franchise Business Consultants are responsible for an assigned portfolio of Franchisees for Buffalo Wild Wings (BWW). They collaborate with Franchisees to set and achieve-or exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Franchise Business Consultants will focus on coaching and influencing Franchise organizations in their delivery of consistent and safe brand experience, same-store comp growth, and (where applicable) organizational preparation for additional unit growth. This individual will be a role model in the organization by exhibiting behaviors to achieve expected results, while consistently demonstrating the company’s core values. Responsibilities include achieving operations and business performance goals, facilitating annual planning and franchise business review processes, aligning priority areas with Franchisees, developing coaching plans, tracking and reviewing data and analytics, supporting remodeling and new restaurant builds, facilitating communications between Franchisees and cross-functional partners, participating with the Field Marketing Team, monitoring marketing plans, performing restaurant evaluations, coordinating training support, managing G&A expenses, and completing administrative functions. Education and experience qualifications include being at least 21 years old, having a high school diploma or equivalent, 5-10 years of restaurant operations and education experience, willingness to travel, certification in food handling, restaurant or retail management experience with franchise consulting, leadership experience, and experience in multi-unit restaurant concepts. Required knowledge and skills include labor laws, health codes, communication, organizational skills, credibility building, data-driven decision making, problem solving, adaptability, continuous learning, restaurant operations knowledge, business acumen, consultation and coaching skills, compliance orientation, big-picture orientation, and creativity. Buffalo Wild Wings is part of Inspire Brands, a multi-brand restaurant company with a portfolio including Arby’s, Baskin-Robbins, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.
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